We’re Here to Help
Last updated: February 10, 2026
We are here to help answer your questions!
Whether you’re figuring out if one of our courses is right for you, you can’t remember your login details, you have a billing question, or you’re searching for a blog post – we’ve got you covered.
See below to read our FAQs, or send us an email at info@vivainstitute.com.
LOGIN | YOUR DASHBOARD | FORGOT PASSWORD?
Hours
We are available Monday through Friday 1–5 PM Eastern US time. We are closed on USA federal holidays. We’re a very small team working at a sustainable pace—thanks for your patience.
Quick Links
FAQs
Forgot password?
Reset password?
How do I Login? Visit your Dashboard to Login.
How do I view the course(s) I am enrolled in? Visit your Dashboard to view My Profile, Enrolled Courses, Order History, Settings, or to Logout.
How do I Logout? Visit your dashboard to Logout.
How do I get started? Visit our Start Here page.
Do I need an account? When you place an order to sign up for any offering, you will be invited to create an account login and password. Then you can Login to your Dashboard.
How do I contact you? Visit our Contact page to reach us.
What payment methods do you accept? Paypal, Venmo, GooglePay, and major Credit cards.
Do you offer refunds? Yes, visit our Refund Policy page to learn more.
How do you handle data and privacy? Visit our Privacy Policy page to learn more.
How do you handle Accessibility and inclusion? Visit our Accessibility page to learn more.
What are your Terms and Conditions? Visit our Terms and Conditions page to learn more.